Terms of Service

By creating an account or using MAXFORCE, you agree to these terms and to the Privacy Policy. If you do not agree, do not use the service.

We may update these terms. Material changes will be announced in-product or by email at least thirty days before they take effect. Continued use after the effective date constitutes acceptance of the updated terms.

MAXFORCE is a personal operating layer combining personal-domain tracking (fitness, nutrition, sleep, calendar) and business-domain integrations (CRM, calendar, communications), orchestrated by an AI named Max. Available in free and paid plans. Specific features and limits are described on the pricing page and may change as the product evolves.

MAXFORCE is operated from South Carolina, United States. References to “we,” “us,” or “MAXFORCE” in these terms refer to the MAXFORCE service and its operating entity.

You are responsible for keeping your login credentials secure and for activity that happens under your account. You must be at least eighteen years old to create an account. One account per person — accounts are not transferable. Notify us immediately if you suspect unauthorized access.

We grant you a limited, non-exclusive, non-transferable, revocable license to use MAXFORCE for your own personal and business purposes, subject to these terms. You do not receive any rights to our software, brand, models, prompts, or underlying systems beyond what is needed to use the service.

You retain ownership of everything you put into MAXFORCE — training logs, calendar entries, messages with Max, connected account data, files, and notes.

You grant us a limited license to process, store, and display your content solely to operate the service for you and to perform the functions you have requested. We do not sell your content. MAXFORCE does not train AI models on your content; our LLM provider (Anthropic) operates under enterprise terms that do not retain customer prompts or completions for training.

Do not use the service for anything illegal. Do not reverse-engineer the service or its models. Do not resell access without written permission. Do not scrape, copy, or replicate substantial portions of MAXFORCE's content, AI prompts, or product design. Do not probe, scan, or test the security of the service except through a coordinated disclosure process. Do not send malware, spam, or abusive content through any feature that touches another person.

When you connect Google Workspace, Salesforce, Slack, or any other third-party service, your use of that service is governed by their terms — not ours. We are a passenger on those connections; we read and write only what you have authorized, and you can disconnect at any time. Disconnect runs a three-step revoke at the provider, purges the local credential, and writes an audit entry.

Max produces responses generated in part by large language models. Outputs can be wrong, incomplete, biased, or out of date. Max does not provide medical, legal, financial, tax, or other professional advice. Use judgment before acting on anything Max suggests, especially for health, money, or legally consequential decisions.

MAXFORCE is not a HIPAA-covered entity. Fitness, sleep, training, and nutrition data is not Protected Health Information.

Max is not a licensed personal trainer, physician, nurse, dietitian, nutritionist, or pharmacist. Max provides zero medical advice. Max is not a substitute for a doctor, therapist, or any licensed health professional. Max is not licensed to diagnose, treat, prescribe, or recommend supplements, medications, or clinical interventions.

We will never claim professional credentials in health, fitness, training, nutrition, supplements, or medicine. You agree not to rely on any output from Max as a substitute for advice from a qualified, licensed professional.

Consult your physician before starting any new training program, changing your nutrition, or beginning any supplement. If you experience a medical emergency, call 911 or your local emergency service.

Paid plans are billed in advance on a monthly or annual cycle, depending on the plan you select. Subscriptions renew automatically until cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law. Pricing is published on the pricing page and may change with advance notice.

We aim for high availability but do not guarantee it. The service may be unavailable for maintenance, updates, third-party outages, or reasons outside our control. We are not liable for losses caused by downtime.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON CERTAIN DAMAGES; IN THOSE JURISDICTIONS THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify and hold harmless MAXFORCE and its officers, employees, and contractors from any claim, loss, or expense (including reasonable attorneys' fees) arising out of your violation of these terms, your misuse of the service, your content, or your violation of any law or third-party right.

You can close your account at any time. We can suspend or terminate your account if you violate these terms, if your account is used for abuse, or for legal or operational reasons. On termination, your right to use the service ends immediately; data export remains available for thirty days, after which account data is deleted within thirty days and backups within ninety days as described in the Privacy Policy.

Informal resolution first. Before filing arbitration, you agree to contact us at max@maxforce.ai with a written description of the dispute. We will attempt to resolve it within thirty days of receipt. Most disputes can be resolved this way.

Binding individual arbitration. If the dispute is not resolved within thirty days, any claim arising out of or relating to these terms or the service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, then in effect. Arbitration will be conducted in English, in South Carolina or by remote hearing where AAA rules permit. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver. You and MAXFORCE each waive the right to bring or participate in any class, collective, mass, or representative action. Claims must be brought in your individual capacity only. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

Thirty-day opt-out. You may opt out of this arbitration agreement and class action waiver by emailing max@maxforce.aiwithin thirty days of first creating your account, with the subject line “Arbitration Opt-Out” and your account email. Opting out does not affect any other provision of these terms.

Carve-outs. Either party may bring an individual action in small claims court for claims that qualify, and either party may seek injunctive or equitable relief in court for actual or threatened infringement of intellectual property or unauthorized access to the service.

These terms are governed by the laws of the State of South Carolina, United States, without regard to conflict-of-laws principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provision in Section 17. For any matter not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in South Carolina.

If any provision of these terms is held invalid or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Failure to enforce any provision is not a waiver. These terms, together with the Privacy Policy, constitute the entire agreement between you and MAXFORCE concerning the service and supersede any prior agreements on the subject.

Reach us at max@maxforce.ai.